Services
- - Conversion optimization (CRO)Guidance for your experimentation program, from idea to analysis. More experiments, better conversions and informed decisions.
  - Improve your experimentation programMake experimentation a structural part of your organization. We help teams grow with advice, support and training.
  - Product experimentationDevelop products that really work. Validate assumptions and make informed choices.
- - Qualitative researchUnderstand thresholds, motivations and behaviors of your users and discover the biggest optimization opportunities.
  - AutomationsSpeed up your optimization process with automations. Less manual work, more time for insight and strategy.
  - Process MiningDiscover hidden paths, bottlenecks and opportunities to improve the online experience, backed by data.
- See all services
Training
- - Training Conversion SpecialistWant to learn all about conversion optimization? In this training you will learn to test, analyze and optimize like a pro. From knowledge of A/B testing to psychology and UX.
  - Consumer Psychology TrainingTo improve the conversion rate of your website, online store or product, it is essential to understand your customers' drivers. During the Consumer Psychology course, you will learn five optimization strategies to take your CRO program to the next level.
  - Data analysis training for CROPractical training in which you will learn to analyze, validate and present data convincingly within CRO.
- - Incompany TrainingCustomized training for teams looking to grow in experimentation, validation and conversion optimization.
- View all courses
Customers and Results
- - How Bidfood used process mining to discover blind spots in customer behaviorWant to know how customers really move through your platform? Bidfood discovered it through process mining and targeted improvements to their blind spots.
  - A successful experimental program according to DPG MediaHow DPG Media is building a mature culture of experimentation with a strong team, smart tools and training.
  - How AW Lab took the first step toward a validation-driven culture
- - CRO at Beter BedWhat can you learn from 10 years of CRO at Beter Bed? Insights, pitfalls and how they firmly anchored their testing culture.
  - How NS builds a successful CRO strategy with Online DialogueRead how a large organization like NS laid the foundation for a successful validation culture. And grew from 27 to 145 tests in one year.
  - Learning-by-doing: 4 years of working together on VodafoneZiggo's CRO programHow VodafoneZiggo grew in 4 years from gut testing to a robust CRO program with 20 teams and a Center of Excellence.
- See all customer cases
Blogs
CRO toolkit
About us
- - TeamDriven specialists who learn by experimenting
  - EventsSharing knowledge and inspiring each other. We bring peers together to learn and grow.
  - Partners Online DialogueTools from our partners that help translate behavior and data into impact.
- - Get in touchInterested in our approach or a collaboration? We'd love to engage with you.
  - Sign up for the newsletterStay tuned for the latest news on CRO and experimentation!
  - VacanciesCome work at the agency for data-driven optimization.

Meetup: How do you apply data science within CRO?

Online Dialogue

20-04-2022 - 2 minutes reading time

Retrieved from May 19 Online Dialogue's data experts will organize a new meetup. Then we will present an inspiring case study explaining how we process mining have applied to provide insight into a customer journey from beginning to end. In addition, we will give a short work-along demo so you can also get started with the process mining tool yourself Disco to learn more about applications within the CRO field.

Meetup on Process Mining

On May 19, Online Dialogue's data experts will host a new meetup. Then we will present an inspiring case study explaining how we process mining have applied to provide insight into a customer journey from beginning to end. In addition, we will give a short work-along demo so you can also get started with the process mining tool yourself Disco to learn more about applications within the CRO field.

Program

3 p.m. - 3:30 p.m. Room open and reception with coffee and tea

3:30 - 3:40 p.m. Welcome and introduction

15.40 - 16.15 ‘Process mining for a customer journey ‘ by Anouk Erens and Naomi Smulders - data analyst and data scientist at Online Dialogue

16:15 - 17:00 Work-along demo* process mining tool Disco. Don't forget your laptop.

5 p.m. - 6 p.m. Drinks!

* You will receive another email with instructions prior to the meetup.

Location: Online Dialogue Utrecht office.

Do you enjoy learning more about data science and process mining? Then sign up (for free) using the form below.

Sign up Data Meetup - May 19, 2022

*Online Dialogue will only use the information you provide on this form to send you more information about this event. Questions? If so, please contact us at info@onlinedialogue.com.

Online Dialogue

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