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Do you have a passion for looking at online behavior from data? Do you enjoy drawing up hypotheses based on scientific knowledge and data? And do you enjoy presenting your hypotheses and results to clients? Then come work at Online Dialogue as a behavioral expert!

To take the next step in our growth ambition, we are immediately looking for a behavioral expert. Preferably someone with at least 3-5 years of work experience and a background in economics, consumer or social psychology.

As a behavioral expert, you will take care of:

• Describe: Interpret data (web data, surveys, interviews, experiment results, etc.) to form a picture of online behavior
• Explaining: Combining available data with scientific knowledge to arrive at reasoned explanations of behavior
• Predicting: Creating hypotheses about how behavior can be changed to optimize the website and testing them with online experiments
• Drawing conclusions about the motivations of (website) visitors by combining the results of conducted online experiments
• Advise organizations based on scientific knowledge of behavior, outcomes of experiments conducted and other available data
• Guide organizations in adopting a data- and experiment-driven culture

What do we expect from you?

• Affinity with the online field and working with data and statistics
• You have a behavioral science background.
• You will be able to work independently on assignments, plan and communicate, write reports and turn client requests into research and experiments.
• In addition, you enjoy enthusing and challenging other applied behavioral scientists to continue to expand their knowledge.
• You have excellent verbal and written communication skills in Dutch and English.
• You hold ethics in high regard.

We offer you:

• full-time employment;
• A challenging position in an open, enthusiastic, eager to learn, continuously innovative and ahead of the curve organization;
• An appropriate salary depending on your experience;
• Good benefits (including pension, commuting allowance, company laptop);
• room for new initiatives and ideas;
• fun get-togethers and company trips abroad (surprise!);
• > 350 years of online knowledge and experience from your colleagues at your disposal.

We are...

The leading agency in the field of online optimization. As a recognized thought leader in this niche, our colleagues are regularly asked as keynote speakers on (inter)national stages. Of course we are very proud of that, but we work especially hard to constantly be ahead of the market, to take the market further and to let companies and organizations exceed their goals. Experimenting as much as possible, growing and building customer knowledge are at the core of our approach. We work for clients such as; VodafoneZiggo, Marktplaats, Van der Valk, ANWB, Nederlandse Loterij, BeterBed, Efteling and NS International.

The team

You will work from the center of Utrecht together with 23 enthusiastic and sociable professionals. Our approach is unique: we work in multidisciplinary teams with web analysts, psychologists, UX/UI designers, copywriters and developers. We combine data, research and psychology to improve online conversion and experience.

A day as a behavioral expert at Online Dialogue

Your day begins with a monthly update session at a large company in the travel industry. Together with the lead of your team, you present the results of the behavioral study and the planning for the next few weeks. This is followed by a stand-up with the Online Dialogue team for the same client. Armed with a good and well-deserved cup of coffee, we briefly catch up with each other, check the dashboard to see how all the analyses and experiments are running, and draw up actions. Then everyone gets to work.

You continue your search for scientific articles on the effect of targeting and the feeling of certainty in a purchase. Based on the information gathered, you discover a pattern in the data that you would like the data analyst to check further.

In the afternoon, as usual, you will lunch with your colleagues outside for a catered lunch at Meeting Plaza. Back at the office, you get to work preparing for the in-house training on Consumer Psychology that will start the following week. When your colleague analyst sends you the information you want, you'll proceed to draft a new hypothesis for the company in the travel industry. In between, you play a game of table tennis. At the end of the afternoon, you prepare slides for the OD knowledge session the next afternoon. You want to talk about hypotheses. You're going to explain how to create a good hypothesis, but more importantly make clear what the purpose of a hypothesis is within the optimization process. You end the day together with the other behavioral experts. During the meeting you will go through the resource planning, discuss all deadlines and evaluate the ongoing projects.