Eddy is director of operations. He describes his role as ‘Haarlemmer oil,’ ‘flying keeper’ or ‘vacuum cleaner. A touch theatrical in which you could recognize his background in the theater profession. But somewhere it is true, looking at his ’plate': processes, systems, (labor) contracts, training and assessment on the one hand (work hard), coffee, something stronger, treats, streamers and balloons on the other hand (play harder).