Online Dialogue is the specialist in data- and evidence-driven optimization of digital customer dialogues. As a recognized “thought leader” in this niche, our colleagues are regularly asked as keynote speakers on (inter)national stages. Of course we are extremely proud of that, but most of all we work hard to constantly be ahead of the market, move the market forward and let companies and organizations exceed their goals.

Experimenting, growing and building customer knowledge as much as possible are at the core of our approach. To make this happen, we work from multidisciplinary teams consisting of data scientists, psychologists, UX/designers, copywriters and developers who work closely together in an iterative fashion.

Thanks to our proven successes, thought leadership as well as our love of the business, we are growing rapidly. More and more, our clients are looking for long-term partnerships. They choose us to deliver growth through data and evidence-driven optimization, or they ask us for guidance in effectively and sustainably embedding data and evidence-driven work.

To take the next step in our growth ambition, we are immediately looking for a experienced Digital Consultant who enjoys the challenge of working with clients to transform existing practices into a results-driven, data-driven corporate culture.

As a Digital Consultant, you will be responsible for:

• Mapping data & fact-based growth potential;
• Establishing data and evidence-driven business strategies;
• Establish and phase in data and evidence-driven corporate cultures;
• mentoring and enthusing (clients and own ‘lighthouse’) teams;
• Further expand our consulting value propositions.

We offer you:

• A challenging position in an open, enthusiastic, eager to learn, continuously innovative and ahead of the curve organization;
• The opportunity to work for top clients in various industries (see our cases and clients);
• full-time employment;
• An appropriate salary depending on your experience;
• Good benefits (including expense plan, pension, mileage reimbursement);
• An enthusiastic team with fun, sociable, driven and ambitious colleagues who you could “label as professionals”: always wanting to keep learning in order to be at the forefront as a Thought Leader.

You have:

• At least 6-8 years of online work experience;
• Experience as a conversion manager and/or as a digital consultant;
• Experience with digital analytics and experiments (A/B testing) and their content;
• Experience in developing strategy and managing stakeholders in dynamic environments;
• preferably sales experience;
• Knowledge of market trends in the digital segment;
• belief in the importance of learning / experimenting organizations;
• excellent verbal and written communication skills in Dutch and English;
• (but most importantly) enjoy your work.

What does a day at as a Digital Consultant Online Dialogue look like?

The day starts with a monthly update session for the board of a large Dutch telco. Together with one of the OD partners you present the results that the ‘lighthouse’ team of Online Dialogue achieved together with the 4 product teams of the client. The business case was achieved, but would have been even higher if there had been no IT resource issues on the client side. In a well-argued argument you convince the board to add an additional dedicated front-ender to their own product teams.

This is followed by a stand-up with the Online Dialogue team at the same client. Armed with a good and well-deserved cup of coffee, we briefly catch up with each other, check the dashboard to see how all the analyses and experiments are running, and draw up actions. Then everyone gets to work nicely. You coordinate with the 4 leads of the customer teams and send a summary email about the board session. In between, one of your international customers calls. The client is very happy with the (blended) in-company course on consumer psychology and wants an extra team to participate. You call this through to Joost (the Academy lead), shoot the request into the sales tool, and compliment the team in the general OD-FB chat.

After a short train ride you have lunch, as you usually do with your colleagues, in Meeting Plaza in Hoog Catharijne just outside the door. After this pleasant interlude, in the afternoon you work with a fellow consultant on a proposal containing a concept strategy for a European e-commerce party that wants to reach its bandwidth of 450 experiments on an annual basis within 2 years. In between you play a game of table tennis, and laugh at a joke from the office manager. At the end of the afternoon, you prepare slides for the OD knowledge session the next afternoon. You want to talk about “HiPPOs: How do you convince managers to let their product teams self-direct content?”. Tomorrow will be fun again, everyone is looking forward to it.

How do you respond to this job posting?

Is everything clear and are you interested in the vacancy? Then please fill in the form below. Do you still have questions? Then please contact Gordon at +316 120 657 68, gordon@onlinedialogue.com).