Services
- - Conversion optimization (CRO)Guidance for your experimentation program, from idea to analysis. More experiments, better conversions and informed decisions.
  - Improve your experimentation programMake experimentation a structural part of your organization. We help teams grow with advice, support and training.
  - Product experimentationDevelop products that really work. Validate assumptions and make informed choices.
- - Qualitative researchUnderstand thresholds, motivations and behaviors of your users and discover the biggest optimization opportunities.
  - AutomationsSpeed up your optimization process with automations. Less manual work, more time for insight and strategy.
  - Process MiningDiscover hidden paths, bottlenecks and opportunities to improve the online experience, backed by data.
- See all services
Training
- - Training Conversion SpecialistWant to learn all about conversion optimization? In this training you will learn to test, analyze and optimize like a pro. From knowledge of A/B testing to psychology and UX.
  - Consumer Psychology TrainingTo improve the conversion rate of your website, online store or product, it is essential to understand your customers' drivers. During the Consumer Psychology course, you will learn five optimization strategies to take your CRO program to the next level.
  - Data analysis training for CROPractical training in which you will learn to analyze, validate and present data convincingly within CRO.
- - Incompany TrainingCustomized training for teams looking to grow in experimentation, validation and conversion optimization.
- View all courses
Customers and Results
- - How Bidfood used process mining to discover blind spots in customer behaviorWant to know how customers really move through your platform? Bidfood discovered it through process mining and targeted improvements to their blind spots.
  - A successful experimental program according to DPG MediaHow DPG Media is building a mature culture of experimentation with a strong team, smart tools and training.
  - How AW Lab took the first step toward a validation-driven culture
- - CRO at Beter BedWhat can you learn from 10 years of CRO at Beter Bed? Insights, pitfalls and how they firmly anchored their testing culture.
  - How NS builds a successful CRO strategy with Online DialogueRead how a large organization like NS laid the foundation for a successful validation culture. And grew from 27 to 145 tests in one year.
  - Learning-by-doing: 4 years of working together on VodafoneZiggo's CRO programHow VodafoneZiggo grew in 4 years from gut testing to a robust CRO program with 20 teams and a Center of Excellence.
- See all customer cases
Blogs
CRO toolkit
About us
- - TeamDriven specialists who learn by experimenting
  - EventsSharing knowledge and inspiring each other. We bring peers together to learn and grow.
  - Partners Online DialogueTools from our partners that help translate behavior and data into impact.
- - Get in touchInterested in our approach or a collaboration? We'd love to engage with you.
  - Sign up for the newsletterStay tuned for the latest news on CRO and experimentation!
  - VacanciesCome work at the agency for data-driven optimization.

Product Discovery Workshop

Have you ever wondered how to optimize your products and services and make them more responsive to the needs of your users?
Our Product Discovery training is designed exactly for this. You'll gain deep insight into user problems, refine your ideas, and discover solutions customers are waiting for. Product Discovery saves valuable time, energy, and money, making your innovations more connected and impactful.

Our courses are rated 9.1 on Springest

This workshop is offered only as in-company training

What to expect

Start with Product Discovery

Use the Opportunity Solution Tree

Test with practical research methods

Practical information

4 half-days

Utrecht

on demand

What will you learn?

Our Product Discovery training offers you the chance to learn how to innovate with greater focus, validate ideas faster, and create products that better meet your customer's needs.
During this training you will get practical tools on:

Mapping the ‘opportunity space’: Learn how to identify areas where you and your team can add value for both the customer and the organization.
Discovering customer needs: Discover customer pain points, needs and wants and learn how to respond to them.
Setting clear goals: Create optimal alignment between business and customer needs by setting specific and measurable goals.
The Continuous Discovery Process: Integrate this process into your daily work and always keep your customer knowledge up-to-date.

Why choose Online Dialogue?

Focus on what customers really want

Learn to quickly identify customer needs and opportunities.

Practical methods for immediate application

Learn tools and techniques to quickly validate ideas.

Guidance from experienced Experimentation Consultants

Knowledge directly from practice.

Get to know your trainers in advance

Ruben de Boer

Experimentation Consultant

030 7009 778

Shirley van Haalem

Experimentation Consultant

030 7009 447

Dennis Nederlof

Experimentation Consultant

030 2272 771

Nino from Tour

Experimentation Consultant

030 4100 171

More information about our Incompany Trainings?