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- - How Bidfood used process mining to discover blind spots in customer behaviorWant to know how customers really move through your platform? Bidfood discovered it through process mining and targeted improvements to their blind spots.
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Video and slides presentation Emerce Eday09

Ton Wesseling

21-09-2009 - minutes reading time

Last Thursday, September 17, 2009 took place for the 5th time Emerce Eday place. The conference in Rotterdam was sold out with 1500 visitors. On behalf of Online Dialogue, Ton Wesseling was on stage in the “Eyeopeners” track. In 7 minutes he shared 3 business tips based on the vision of Online Dialogue. How to design and optimize dialogues based on customer/prospect attitude and behavior? Watch the video of the presentation including the slides:

The slides are also available as PDF download and viewable at Slideshare.

Ton Wesseling

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